Here are some resources and best practices to help you get the most from your Xpress-pay account. If you ever need anything else, please contact us directly, or reach out to your Account Executive anytime.
To ensure your customers know they'll be using Xpress‑pay to pay you, use one of these buttons along with the custom hyperlink you received during training.
You can also use one of the combinations of card and eCheck logos to further drive adoption. Place them next to the payment button for the best results.
Now that you're running, let's make sure the whole world knows it. Well, at the very least let's let your customers know. Download this free template as a guide, or contact us for more assistance.
We also suggest letting your customers know they can Xpress-pay their bill by placing a notice on your bills near their total. Feel free to contact us for more best practices in telling the world. We're happy to help.
One of the most effective ways to let your customers know they can now pay you electronically is to add an announcement on the bills/invoices you send.
Take it a step further and send these bills directly from your new Xpress-pay account with our Instant Invoicing feature. This sends your customers an email with a link to pay their bill instantly. Get paid faster, and enhance your customers experience all in one.
Here is a simple video you can send to your customers as well, about how they can use the system to pay in seconds from any device. Don't forget to remind them that they can also create a secure account to make future transactions even easier!
Here's the raw YouTube link as well:
Take the guess work out of paying by emailing your customers a copy of their bill to view and pay, instantly.
Help customers avoid late & missed payments by allowing them to automate their regular payments and subscriptions.
Work with our integration team to create a seamless, real-time connection with your systems.
Let your customers pay their bill over the phone with our automated telephone system. It's even bilingual.
eChecks offer an even more cost-effective way of accepting ePayments. Get started today!