Frequently Asked Questions

We help organizations of all sizes accept secure, electronic payments and donations for virtually anything, while giving them the ability to offset the transaction costs involved.

We offer merchants a variety of online, mobile, and automated telephone payment (IVR) solutions that can be configured to meet your needs. These include: 

• Instant Invoices - Email customers their bill instantly
• Payments - Accept variable-amount transactions anytime
• eBill Presentation - Upload bills that your customers can find and pay with confidence
• Emailed Billing - Send your customers their bill to get paid faster
• Secure Payment Portal - Integrate Xpress-pay directly into 3rd party systems
• Recurring Payments - schedule transactions per each customers' needs 

No matter what type of revenue you're collecting, we have a way to make it easier, faster, and more cost-effective to get paid.

This is a nominal security and delivery fee we charge for the use of our service, typically passed on to the customer so merchants may offset their transaction costs. They may also choose to absorb it to encourage greater adoption of online payments by their customers.

Absolutely! Each merchant has the ability to adjust the site fee charged at anytime, given their particular needs.

Possibly. We've connected with numerous gateways and merchant providers to make it easier for you to get started. If you have an existing eCommerce/MOTO merchant account we can try connecting to it first. If not, we'll work with you to set up a new account with one of our preferred providers.

We are proud to be a PCI Level 1 certified solution provider, which is the highest level available in the payments industry. This is the same data security offered by major banks.

It's only $99 to open your account, and $10/month thereafter. Since you can virtually eliminate the transaction costs with our Site Fee Program that's all you pay!

Either by email with each transaction, or through the payment history reports you can access in your Xpress-pay account.

Currently, you can upload a billing file created from QB that will allow your customers to search for and pay their bill at Xpress-pay. However, we don't yet have an automated way to get the payments back into QB, so you'll have to reconcile those manually.

Once you have a viable merchant account we'll be able to get you running very shortly to begin accepting transactions.

Our application process only takes a couple days to finalize the agreement. Contact us now to see if you need to execute an agreement, or if your organization already has.

Once you've secured a viable merchant account for your client, we can typically have them set up and trained within 2 business days.

Insurance, utilities, and municipal are all very solid industries for the solutions mentioned above.

Yes. Although, we limit it to a certain number of subordinate resellers to ensure there is enough margin for everyone to go around.